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4.5/10
Needs improvement ⚠️

Strengths

  • Rich broth flavor, authentic traditional recipe
  • Diverse menu with local specialties
  • Clean restaurant space with a rustic style

Weaknesses

  • Staff service attitude is unprofessional and negative
  • Poor food safety and hygiene (hair in food, wilted vegetables)
  • Prices are not commensurate with quality and the billing process lacks transparency
  • Loose management, allowing staff to joke around with customers

Recommended actions

  1. 1
    Reform staff training processesHigh impact

    Establish new service standards and strict discipline regarding staff attitude.

  2. 2
    Transparency in costs and pricingMedium impact

    Clearly list prices and eliminate controversial hidden fees.

1 more recommendations in the full report.

Analyzed by ReviewAI.vn

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